When the industry of online therapy was scaled up to provide superfast matching, we lost a bit of humanity in the process. The key component of what drives successful therapy was also lost in the rise of BetterHelp and its alternatives: the therapeutic alliance.
So what does it take to find the therapist with whom such an alliance is possible? It’s a journey that often involves more than a simple questionnaire or searching through filters. Resonating with the therapist’s background and connecting with a face and identity you imagine being able to trust are prerequisites to finding your perfect match.
But how do you find a therapist who ticks all of those boxes – and who won’t treat you as a mere appointment amongst many others? That’s where It’s Complicated comes in. A therapy community that doesn’t work with one-size-fits-all solutions, but rather delves into the complexity of human experiences.